Portal Help

Permit Details

How do I make a payment on a permit?

Search the permits to find the permit you'd like to make a payment on. Click on the permit, and scroll down on the permit view page until you see the Fees section. Click on the submit payment button. You will be directed to a screen that allows you to check or uncheck which fees you would like to pay.

How do I upload file to a permit?

Search the permits to find the permit you'd like to add a file to. Click on the permit, and scroll down on the permit view page until you see the Uploaded Files section. Click on the Choose Files button and search for the file you would like to add. Once selected, click on the upload button.

What does the Message Agency button do?

If you are a registered contractor with the city/county, you can enter your contractor code and send questions or comments about a permit to the agency. If you don't know your contractor code, click on the message agency button and then click the link to request an email with your code. You can also contact the agency directly to receive it.

How do I return to the main existing permit screen?

At the top of an open permit, there is an < arrow that is a link that will take you back to the main page. You can also use your browser's back button to navigate back to that screen.

Entity Details

How do I upload file to an entity?

Search the entities to find the one you'd like to add a file to. Click on the entity, and scroll down on the entity view page until you see the Uploaded Files section. Click on the Choose Files button and search for the file you would like to add. Once selected, click on the upload button.

What does the Message Agency button do?

You can send questions or comments about an entity to the agency and they can respond back to you. Scroll to the bottom of an entity and click on the Message Agency button to get started.

How do I return to the main existing entity screen?

At the top of an open entity, there is an < arrow that is a link that will take you back to the main page. You can also use your browser's back button to navigate back to that screen.